Support

For questions, reports or data requests, email support@crushballoon.app with your member number (App → Settings).

How do crush balloons match?

Send a crush balloon to someone you like. If they send one to you too, it's a match and you can chat in the app. Balloons arrive at 9 pm.

What are drifting balloons?

They're opt-in. A balloon you let go meets another one at random at the next draw, and an anonymous chat opens. Unless you both reveal who you are, the chat closes after 24 hours; once you both do, you see each other's name and @ID and the chat stays.

How do I report or block someone?

App → Settings → Report an ID. In a chat, long-press a message to report it, or use "…" at the top to report the person or leave. We act on reports within 24 hours.

How do I delete my account?

App → Settings → Delete account. Your account, balloons, matches and chats are removed from the service right away; safety records are kept as described in the Privacy Policy, then deleted.

Age

Crush Balloon is for people 18 and older.